Projects

Partnering with Meta’s machine learning and data teams to enhance Facebook’s customer support chatbot, improving AI-driven inquiry resolution and scaling automated user support workflows.

Designing an internal resource management database and building a win-probability forecasting application to streamline operations and improve strategic decision-making.

Collaborating with Toyota Philippines to lead a full website redesign, optimizing user experience, interface design, and site navigation to improve customer engagement across platforms.

Developing cross-platform social media campaigns across Facebook, Instagram, and TikTok to expand global brand reach, increase engagement, and drive international sales growth.